These Terms and Conditions do not affect
your statutory rights.
a) When you place an 'offer to purchase goods' (order) by completing
and submitting an electronic order for any material or product (in
this agreement 'resources') by submitting a completed order form
on our website, www.dernierpublishing.com, you are making an offer
to purchase goods which, if accepted by us, will result in a binding
contract with us.
b) Any advice or recommendations given by any representative of
Dernier Publishing to the buyer relating to resources, which is
not confirmed in writing by Dernier Publishing will not be binding.
c) Any variation to these terms and conditions will be acknowledged
on the website.
d) Throughout the website and ordering process and in all correspondence
we use the English Language. No other languages are available on
a) In submitting an order the buyer acknowledges that:
b) All information and specifications relating to the resources
produced by a publisher are approximate and all errors on the website
may be corrected without any liability to Dernier Publishing. Covers
may vary from those supplied because of monitor and printer capabilities
and last minute changes made by publishers.
c) Dernier Publishing may make any changes to the specification
of the resources to conform to any statutory or European requirements.
Right of withdrawal
a) Should the buyer wish to withdraw from the contract within 7
working days of submitting the order, please contact Dernier Publishing
as soon as possible and Paypal if you have paid for your goods through
a) The price of the resources shall be the price as quoted on the
website on the date the order was placed, subject to any inadvertent
pricing errors (whether technical or otherwise) by Dernier Publishing.
b) The price of the resources may not include the cost of delivery
to destinations outside of the United Kingdom. For such orders,
the Buyer will pay the delivery charge as quoted on the day of purchase.
c) The price of the resources includes any applicable Value Added
Tax (VAT), which the buyer shall be liable to pay to Dernier Publishing.
a) Credit and Debit cards accepted by Paypal are listed on the Paypal's
b) All charges to credit/debit cards will be made at the time of
ordering the goods. Any fraudulent use of Credit/Debit cards will
be notified to the authorities along with any identification details
that were supplied with the order.
c) Any refund made to the Buyer's credit or Debit card shall be
subject to the Terms and Conditions of the Issuing Bank and therefore
be subject to any time delay as specified by the Issuing Bank. No
liability shall be placed on Dernier Publishing for any delay that
is outside of their control.
d) All accepted orders will be processed by Dernier Publishing,
PO Box 793, Orpington, BR6 1FA, UK.
a) If the buyer does not take delivery of the resources or give
Dernier Publishing adequate delivery instructions then no duty of
care shall apply, any loss or damage or deterioration to the resources
shall not render Dernier Publishing liable.
b) If the buyer does not receive all the goods as specified on the
original order then the buyer must notify Dernier Publishing in
writing within 14 working days from the date of delivery. If the
buyer does not inform Dernier Publishing in writing within the specified
time then no liability will be attached to Dernier Publishing. In
any event any loss or damage suffered by the buyer as a result of
such a delivery shall be limited to the price of the goods not delivered
or the cost of replacement resources.
c) Risk of damage or loss of the resources shall pass to the Buyer
on delivery or, if the Buyer fails to take delivery of the Goods,
the time when the Supplier has tried to deliver the Goods.
d) Title shall pass to the buyer on delivery of the goods.
Warranty and ownership
a) Subject to the conditions set out below Dernier Publishing warrants
that the resources will correspond with the order at the time of
delivery and will be free from defects on delivery. If Dernier Publishing
is in breach of this warranty the buyer shall notify Dernier Publishing
within 14 working days from the date of discovery of the defect.
On receiving a notice of failure of warranty Dernier Publishing
may, at its sole option either replace all the faulty resources
or refund the price of the resources that are defective. This shall
be the extent of the liability of Dernier Publishing and no consequential
loss claim of any kind shall be made against Dernier Publishing.
b) If you are returning an item because of an error on our part,
we will be happy to refund the delivery charges incurred in sending
the item to you and your costs in returning it to us. Where you
are withdrawing from your purchase within the seven working days
cooling-off period, we will also refund the normal postage charge
for the delivery of that item but we cannot refund any priority,
express or courier component of the postage charge. You will be
responsible for those charges.
Your statutory rights
a) At Dernier Publishing we want you to be happy every time you
shop with us. Occasionally though, we know you may want to return
items. That's why under our "no quibbles" guarantee if,
for any reason you are unhappy with your purchase, you can return
it to us in its original condition within 14 days of the date you
received the item.
b) By law, you also have the right to withdraw from your purchase
of an item within seven working days of the day after the date the
item is delivered to you. This applies to all of our products except
for where the item has been downloaded.
c)To cancel your purchase under this cooling-off period, please
put a note in with your product explaining the reason for the return
as "contract cancellation". Please package the relevant
item securely and send it to us with the delivery slip so that we
receive it within seven working days of the day after the date that
the item was delivered to you. The return address is: Dernier Publishing,
PO Box 793, Orpington, BR6 1FA, UK.
d) For your protection, we recommend that you use a recorded-delivery
e) Please note that you will be responsible for the costs of returning
the goods to us unless we delivered the item to you in error. For
more information on your right to withdraw from your purchase within
the seven working day cooling-off period, visit the Department of
Trade and Industry's website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling
a) Dernier Publishing will be responsible for complying with any
legislation or regulation governing the importation of resources
into the Country of destination.
Withdrawal of goods
a) Dernier Publishing may withdraw the sale or distribution of any
resources produced by or generally supplied by Dernier Publishing
without prior notice, or liability, to the Buyer.
a) The Contract and these Terms and Conditions shall be subject
to English law and the parties submit to the non-exclusive jurisdiction
of the English Courts. These Terms and Conditions are also in line
with The Consumer Protection (Distance Selling) Regulations 2000
and the EU Distance Sales Directive of 1998 and the Privacy and
Electronic Communications Regulations 2003.
The confidentiality of your personal information is of paramount
concern to Dernier Publishing. To this end Dernier Publishing complies
with the Data Protection Act 1998 in the collection, processing,
holding and transmitting of your personal information. We do not
share any information we collect about you.
We may disclose information in special cases when we have reason
to believe that disclosing this information is:
* reasonably necessary to comply with the law
* to enforce or apply our Terms and Conditions
* to protect our rights and those of our users
Where there are links on our site to other sites the content of
other sites will have separate privacy and data collection practices.
We do not have responsibility or liability for these independent
policies. Links to other sites are provided by us for information
only and in good faith. We are not responsible or liable for any
content advertisement, product or other materials on or available
from such sites.
Terms and Conditions, notices and revisions
Your use of the Dernier Publishing website and any dispute over
privacy is subject to this Policy and our Terms and Conditions,
including limitations on damages, and application of English law.
If you have any concern about privacy at Dernier Publishing please
send a thorough description to
and we will try to resolve it.
Our service to you evolves over time. This Policy and the Terms
and Conditions will change also, and use of information that we
(Phew, how ghastly is all that!)
Dernier Publishing - PO Box 793 Orpington BR6 1FA